Sugar Express Cosmetics Return and Refund Policy to all buyers.
Terms of returns.
- No returns of goods will be processed. Due to being cosmetic/beauty products. Sugar Express Cosmetics takes every caution to guarantee the quality, safety and hygienic health of our products and also for the best interest of our customers and staff. If a product has been tampered with or opened we cannot and will not resell or reuse that product. Therefor we do not accept the returning of products.
Process of refund is as follows;
- Must be within 30 days of purchase.
- Brief summary of reason/s for refund. Must be reasonable ie, faulty or damaged upon delivery or during first use.
- All personal contact details collected will be treated with utmost safety precautions. Sugar Express Cosmetics never holds or saves personal information on any level. For the safety of our customers & our business.
- Refund will also consist of the option of store credit for the refund amount, or, a complete refund which is refunded to the card used at the time of purchase.